{"id":53500,"date":"2013-04-30T09:18:54","date_gmt":"2013-04-30T09:18:54","guid":{"rendered":"https:\/\/armbanks.am\/2013\/04\/30\/238321\/"},"modified":"2024-12-15T13:04:22","modified_gmt":"2024-12-15T13:04:22","slug":"telephone-of-trust-now-operates-at-areximbank-gazprombank-group","status":"publish","type":"post","link":"https:\/\/armbanks.am\/en\/2013\/04\/30\/53500\/","title":{"rendered":"\u201cTelephone of trust\u201d now  operates at Areximbank-Gazprombank Group"},"content":{"rendered":"<p><strong>YEREVAN, April 30.\/ARKA\/.<\/strong> \u201cTelephone of trust\u201d is now available at Areximbank-Gazprombank Group. It aims to raise the quality of the services, the bank reported to ARKA agency on Tuesday.<br \/>\n\u201cTelephone of trust\u201d is a key instrument for fast and\u00a0 rational response to complaints of either citizens or the bank\u2019s employees,\u201d the bank said.<\/p>\n<p>From now on, one can raise the issues or report to a bank employee on the phone the facts which one finds inappropriate to discuss in person. It can refer to bank workers\u2019 illegal actions, threats, pressure, violations towards a client.<\/p>\n<p>Phone consultation is absolutely confidential and anonymous.<\/p>\n<p>A member of Economic protection service of the bank is assigned to \u201cTelephone of trust.\u201d He will fix the complaints and report to senior administration members.<\/p>\n<p>Each complaint is verified, administrative penalties can be applied in some cases, in the other cases the complaints will be delivered to the related\u00a0 bodies for further probe.<\/p>\n<p>\u201cTelephone of trust\u201d operates 7\/24 at (010) 58-05-06.\u00a0 The answerphone will record the complaints during non-working hours. For further information, please visit the official website of Areximbank-Gazprombank Group.\u20140-<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cTelephone of trust\u201d is now available at Areximbank-Gazprombank Group. It aims to raise the quality of the services, the bank reported to ARKA agency on Tuesday<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","tstyn_error":""},"categories":[9214,9216],"tags":[13388,12640,15837,792],"class_list":{"0":"post-53500","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-banks-en-en","7":"category-news","8":"tag-telephone-of-trust","9":"tag-areximbank-gazprombank-group","10":"tag-armenia-2","11":"tag-792"},"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/armbanks.am\/en\/wp-json\/wp\/v2\/posts\/53500","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/armbanks.am\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/armbanks.am\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/armbanks.am\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/armbanks.am\/en\/wp-json\/wp\/v2\/comments?post=53500"}],"version-history":[{"count":0,"href":"https:\/\/armbanks.am\/en\/wp-json\/wp\/v2\/posts\/53500\/revisions"}],"wp:attachment":[{"href":"https:\/\/armbanks.am\/en\/wp-json\/wp\/v2\/media?parent=53500"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/armbanks.am\/en\/wp-json\/wp\/v2\/categories?post=53500"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/armbanks.am\/en\/wp-json\/wp\/v2\/tags?post=53500"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}