YEREVAN, November 11. /ARKA/. Acba Bank is transitioning to its own payment processing system, aiming to enhance the quality of its services and introduce new technological solutions and offerings for its clients.
In connection with the launch of this new processing system, the bank will conduct scheduled technical maintenance on November 17–18. During this period, transactions involving payment cards issued by the bank will be temporarily restricted.
To avoid any inconvenience, the bank recommends that clients take one of the following steps in advance:
• Withdraw cash before 21:00 (Yerevan time) on November 17. It is advisable to secure enough cash for the coming days, especially if you are currently abroad or planning to travel during this period.
• Transfer the necessary funds to a current bank account. These funds can subsequently be withdrawn using the “Cash withdrawal by code” feature in the *acba digital* app or at any bank branch.
• Use QR-code payments. Within Armenia, payments from an Acba Bank current account can be made via the QR-payment feature in the *acba digital* app at any merchant location that supports ArCa QR or Idram QR.
Temporary Restrictions
From 22:00 on November 17 until 09:00 on November 18, all bank card transactions—as well as card-related services within the *acba digital* app—will be temporarily unavailable.
From November 15 to 18, services for ordering new cards, as well as replacing or reissuing existing cards, will be temporarily suspended.
On November 17, loan repayments via the *acba digital* app and the bank’s payment terminals will be possible until 20:00.
On November 17, the “Homplex” branch will remain open until 19:30. On November 18, from 09:00 to 16:00, transactions using digital cards via Apple Pay and Google Pay, as well as transactions made abroad, will be unavailable. However, it will still be possible to conduct transactions using physical cards within the territory of Armenia during this period.
The bank is supervised by the Central Bank of the Republic of Armenia.
