YEREVAN, March 20. /ARKA/. Taking into account the fact that due to the situation around the spread of coronavirus /COVID-19/, some customers of “HSBC Bank Armenia” CJSC may face problems in meeting the loan obligations stipulated in their agreements, as well as with the purpose of assisting its customers in overcoming their financial difficulties, the Bank provides some preferences to clients.
In particular, HSBC Bank Armenia decided not to apply contractual penalties for non-payment of the obligations as per loan repayment schedules for retail customer credit facilities for the period of March 13- May 31, 2020 inclusive.
It also decided not to consider unpaid contractual liabilities as “overdue”, including provision of information to CBA Credit Registry and ACRA Credit Bureau, for retail customer credit facilities for the period of March 13 – May 31, 2020 inclusive. This point is not applicable to the customers, who have overdue payments for more than 30 days as of 13 March, 2020.
In the current situation the bank is also ready to provide tailored solutions to its customers by deferring due principal and interest payments, as well as by extending the facility maturity date where required.
For further inquiries and applying for facility restructuring, one should contact the bank via internet banking service by sending a secure message, sending an e-mail to the following address:
[email protected], calling the Contact Centre with the following number +374 (60) 655 000, or visiting the bank’s branches, in case the above solutions are not applicable.
HSBC Bank Armenia cjsc was established in 1996. The bank is a joint venture between the HSBC Group, which has 70 per cent ownership, and a member of overseas Armenian business with 30 per cent ownership. HSBC Armenia serves around 30 000 customers through eight offices located in Yerevan and around 392 employees. As of 31 December, 2018, the bank has assets of AMD 268 billion including the ones, allocated with the mediation of the HSBC Holdings plc. ($1 – AMD 492.22). -0—
