YEREVAN, June 4. /ARKA/. Bank VTB (Armenia) has re-launched three more renovated branch offices – “Khorhrdayin” office in Yerevan and the branches in Hrazdan and Artashat.
The reopening ceremony was attended by the management of the bank, the governor of Ararat region Rubik Abramyan, governor of Kotayk Aram Harutiunyan, mayor of Hrazdan Aram Danielyan, representatives from the Central Bank of Armenia, businesses, education and cultural sector.
The general director of the bank Yury Gusev said Bank VTB (Armenia) guarantees the whole range of the service will be provided to clients in the renewed office.
The most important advantage of the reformatted branches is fast and high-standard servicing based on good technical facilities, Gusev said.
Reformatting includes a number of complex measures to optimize customer service procedures, to modernize and reequip workplaces and service zones. Queue management system is introduced and separate (per service and per product) zones are defined in all reformatted branches.
Location of Hrazdan branch has been changed for clients’ convenience.
All retail products will be available in all branches, but special focus will be placed on certain loan products depending on local needs in each branch, said Artak Khachatryan, the head of retail business development at Bank VTB (Armenia).
‘For instance, there is a high demand for agricultural loans in Artashat, but other loan products will be still paid sufficient attention to’, Khachatryan said.
Bank VTB (Armenia) closed joint stock company became a member of VTB financial group in April 2004. The second biggest Russian bank, Bank VTB open joint-stock company, is now the full owner of Bank VTB (Armenia). The bank used to be among leaders of Armenian banking system on a number of basic indicators. Currently the bank has the biggest network in Armenia – 67 branch offices throughout the country.
Assets of Bank VTB (Armenia) amounted to 307.6 billion drams as of April 1, 2014 (2.65% increase from the beginning of the year); the bank’s liabilities were 262.5bln drams (0.12% increase), total capital was 45.1bln drams (20.3% increase), loan investments 229.9bln drams (5.89%), profit totalled 537 million drams in the period. ($1=413.59drams).–0–
