YEREVAN, December 8. /ARKA/. The Yerevan-based ACBA-CREDIT AGRICOLE BANK organized a three-day business training for hotel industry representatives in Tsaghkadzor.
“We are constantly expanding the geography and the themes of the ongoing business trainings, along with development and introduction of new modules. We already have 13 themes, and we will continue to complement the list and the directions, since the result is obvious – we are constantly receiving positive feedback from the participants,” Arsen Melkonyan, the head of Marketing and Development Department of ACBA-CREDIT AGRICOLE BANK, was quoted as saying in a press release.
The business training held in Tsaghkadzor included new modules and modules designed to help boost tourism industry, in particular, “Marketing of Hotel Services”, “Care for Guests”, “Motivation and Retention of Staff” and “Sale of Hotel Services.”
The training conducted by middle and senior level employees of the bank, involved 30 representatives of 17 different small and medium businesses.
To this day, ACBA-CREDIT AGRICOLE BANK has organized 60 training sessions, involving over 700 representatives of SMEs from about 420 companies.
ACBA-CREDIT AGRICOLE BANK CJSC (formerly the Bank for Peasant Mutual Assistance of Armenia, ACBA) was founded in 1995 as part of the European Union’s TACIS program. In September 2006, the French Banking Group Credit Agricole became the largest shareholder of the bank, making significant investments in capital. –0–
