YEREVAN, January 12. /ARKA/. In late 2017, VTB Bank (Armenia) offered EarlyOne mobile application to its clients to make their servicing more convenient.
The bank’s press service reported today that already 10% of the bank’s clients get their visit booking in distant mode.
EarlyOne mobile application was designed to free customers from the discomfort of waiting in long queues and save their time. It can be used by the bank clients for pre-registration.
It allows customers to be booked beforehand for any time they want in any branch of the bank.
It is necessary to download the app, choose VTB Bank (Armenia) icon and point out the preferred branch, date and hour for the visit.
With the code received, the client visits the bank office and dials the code on the queue device and gets a number and is serviced right in the time set beforehand.
The number of clients who use this remote service is growing from day to day, changing the banking service culture, as a whole.
VTB Bank Armenia (Armenian Savings Bank before June 2006) joined VTB Group in April 2004. VTB, the second largest bank of Russia, holds 100% of shares of VTB Bank (Armenia). VTB Bank (Armenia) has 67 branches all over Armenia’s territory – the largest branch network in the country. VTB Bank (Armenia) is reckoned among leaders for general indicators. -0—
