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Tag: complaints

Armenia’s financial ombudsperson’s office received 5,020 complaints in 2017

YEREVAN, January 24. /ARKA/. Armenia’s financial ombudsperson’s office received 5,020 finance-related complaints in 2017, by 6.2% more than it received in 2016, the financial ombudsperson Piruz Sargsyan said to a news conference. She said thanks to her office’s mediation, the country’s financial organizations paid clients more than 181 million drams in compensation claims. She noted that the main part of complaints was against the poor work of insurance companies, which failed to consider justly cases involving mandatory insurance of vehicles. The other part of complaints was against banks and credit organizations, related to consumer and other lending and deposit agreements. The first financial ombudsman office in the Commonwealth of Independent States was established in Armenia and started functioning on January 24, 2008. ($ 1 - 481.17 drams). -0-

850 complaints submitted to armenian financial ombudsman’s office in 1st q 2014

Armenian financial ombudsman’s office received 850 complaints over the first quarter of this year, and this is 91.44% more than it received over the same quarter a year earlier, the office reports in its 1st Q report

Over 4,400 complaints received by Armenia’s financial ombudsman since January 2009

Armenia’s financial ombudsman office has received a total of 4,432 complaints since January 2009, and respective compensations to citizens amounted to about 356 million drams