Thu, 18 September
26.1 C
Yerevan
USD: 382.59 RUB: 4.62 EUR: 452.83 GEL: 140.01 GBP: 522.58

Public confidence should safeguard effectiveness of financial ombudsman office’s activity

YEREVAN, April 9. /ARKA/. Enhancement of public awareness and confidence should safeguard effectiveness of Financial Ombudsman Office’s activity, France’s Insurance Ombudsman Francis Frizon told ARKA News Agency’s correspondent.

Speaking Thursday at a conference on financial ombudsman institution, stressed the importance of individual clients, but said that financial organizations are more important.

If they don’t trust, the structure can’t accomplish.

Frizon said he was impressed by the job done by Armenian financial ombudsman office, which handled 400 complaints within a very short period of time.

David Thomas, British financial ombudsman service corporate director, who spoke at the conference as well, said financial ombudsmen should be independent and accessible.

Armenian financial ombudsman office established on January 24, 2009, was the first financial ombudsman institution in the Commonwealth of Independent States.

The office provides free services.

In 2009, the Armenian financial ombudsman compensated AMD 26 million to its clients. The financial ombudsman office received 400 complaints that year.

The office considered 57 complaints, of which 61% were decided in favor of clients. ($1 = AMD 401.20).  –0–

spot_img

POPULAR

3.6% inflation registered in Armenia in August

n the consumer market of Armenia, 12-month inflation in August of this year amounted to 3.6%, according to the report of the National Statistical Committee (NSC) of Armenia.

Insurance market of Armenia is in embryonic state

Insurance market of Armenia is in embryonic state

Net loan portfolio of Armenian banks in Q2 2025 increased by 6.11% to AMD 6.8 trillion

The combined loan portfolio of 17 Armenia-based commercial banks upped  by 6.11% in Q2 2025 compared to Q1 2025, amounting to AMD 6.82 trillion, according to a ranking compiled by  the ARKA news agency.

Ranking of most profitable banks in Armenia based on results of first quarter of 2025

ARKA news agency publishes the ranking of the most profitable commercial banks in Armenia based on the results of the first quarter of 2025.

Ranking of the most profitable banks in Armenia based on results of second quarter of 2025

ARKA news agency publishes the ranking of the most profitable commercial banks in Armenia based on the results of the second quarter of 2025.

LATEST NEWS

spot_imgspot_imgspot_img