Tue, 1 July
25.1 C
Yerevan
USD: 385.32 RUB: 4.91 EUR: 455.06 GEL: 141.61 GBP: 530.70

Armenian Financial Ombudsman’s Office helped clients to offset over amd 76 mln in 2012’s 1Q

YEREVAN, October 9. /ARKA/. Financial Ombudsman’s Office of Armenia helped the consumers to compensate nearly 76.4 million drams in the first quarter of 2012, financial ombudsman of Armenia Piruz Sargsyan said on Tuesday.

“Financial Ombudsman’s Office received about 260 complaints within the ongoing year,” she said at the annual conference “Institute of Financial Ombudsman targeted at enhancing trust of the citizens and increase of financial mediation.”
According to Sargsyan, 69.3% of the complaints were satisfied, and in the most cases the sides do not sue any cases but finally agree.

“The statistics shows that this year 70% of complaints were against insurance companies, and nearly 30%- against banks, the rest – versus credit organization, pawnshops, etc.,” she said adding that mandatory car insurance and medical insurance mainly caused this ratio.
Sargsyan also noted that the Office helped the consumers to compensate over 58 million drams in 2011, over 29 million and 26 million in 2010 and 2009 respectively.

Financial Ombudsman’s Office of Armenia, established on January 24, 2009,  is the first institution of such nature in the CIS. Its goal is to protect the interests and rights of the clients of banking system of Armenia, review  their complaints, and enhance their trust towards financial system of the republic. ($1-407.56 drams). —0-

spot_img

POPULAR

AMX Reaffirms Compliance with International ISO Standards

The Armenia Stock Exchange and Central Depository (AMX) have successfully completed their compliance certification with ISO 27001:2022 for Information Security Management and ISO 9001:2015 for Quality Management Systems.

Euro falls by 0.62 points to 450.23 drams

The average market exchange rate of the US dollar against the Armenian dram as of June 27, 2025, decreased by 0.59 points compared to June 26 and amounted to 384.32 drams.

Ratio of loans to deposits in commercial banks of Armenia has improved – WB review

In April 2025, deposits and loans of commercial banks of Armenia increased by 1.5% y/y and 0.8% y/y, respectively, slightly improving the ratio of loans to deposits compared to the figures for the previous year.

Armenia to receive EUR 26 million loan from KfW bank for renewable energy development

Armenia will receive a loan and a grant from the German KfW bank for the implementation of the "Renewable Energy and Energy Efficiency Development" program.

Insurance market of Armenia is in embryonic state

Insurance market of Armenia is in embryonic state

LATEST NEWS

spot_imgspot_imgspot_img