YEREVAN, September 28. /ARKA/. VTB Bank (Armenia) has expanded the network of its payment terminals and increased the number of branches equipped with queuing systems, the press office of the bank reported on Thursday.
The bank has provided ten other branches in Yerevan and provinces with queuing systems and intends to equip its all braches with the system before the end of this year.
The bank has also deployed 15 additional payment terminals in its branches. It means already 90% of the branches are equipped with queuing systems and payment terminals.
The queuing system helps the bank in solving two problems – first, it creates and maintains single corporate standards of servicing, and the second, it creates comfort for clients.
Besides, thanks to the recently launched EarlyOne service, VTB Bank (Armenia) clients now can reserve their numbers in queues in preferable dates and time via a special application for smartphones. This will save time for clients.
VTB Bank (Armenia) has also furnished 50% of its branch network with free internet to make their waiting comfortable.
VTB Bank Armenia (Armenian Savings Bank before June 2006) joined VTB Group in April 2004. VTB, the second largest bank of Russia, holds 100% of shares of VTB Bank (Armenia). VTB Bank (Armenia) has 67 branches all over Armenia’s territory – the largest branch network in the country. VTB Bank (Armenia) is reckoned among leaders for general indicators. -0—
