Wed, 30 April
11.1 C
Yerevan
USD: 389.45 RUB: 4.78 EUR: 443.12 GEL: 141.62 GBP: 521.16
spot_img

Survey: over 60% of Armenian citizens trust banks

YEREVAN, November 29. /ARKA/. Some 64% of Armenian citizens trust banks, the Armenian Marketing Association, Gallup International Association’s office in Armenia, said after surveying 1067 people in Yerevan and provinces.

Some 46% of respondents said they rather trust banks, and 18% fully trust them.

It has become clear from the results of the poll that 12% have absolutely no confidence in banks.
Some 24% found it difficult to answer the question.

Asked about the degree of development of banking services in the country, 51% of respondents found them rather developed, 18% properly developed, 5% underdeveloped, 3% absolutely undeveloped and 23% found it difficult to answer the question.

Some 21% of respondents pointed out high interest rates as banks’ main fault, 16% see no faults, 15% are unhappy about queues, 8% singled out low-quality services among faults, 2% complicated procedure of lending and 2% high commissions.

Some respondents voiced dissatisfaction at red tape (1%), inaccuracies in calculations (1%), professional incompetence of bank officers (1%), low deposit interest rates (1%) and insufficient number of ATMs (3%).

Some 0.5% of respondents have no confidence in banks and 35% refused to answer.

Asked about the most popular banking services, 43% pointed out payment of utility bills, 42% currency exchange, 39% money transfer reception, 31% bank card servicing, 28% loan formalization, 24% reception of salaries and scholarships, 21 money transfer sending, 6% money deposit, 6% mortgage lending, 3% extension of loans for repair and 2% car loans.

According to the results of the survey, 68% use banking services once a month, 10% once in three months, 9% once in a week, 6% once a year, 5% once in every six months an d2% twice or thrice a week.

Some 65% of respondents said they had one banking card, 27% two banking cards, 5% three, one percent four and another one percent five banking cards.

Of these cardholders, 63% have ArCa cards, 40% Visa cards, 14% MasterCard, 3% other cards and 3% didn’t answer.

Twenty one banks with their 484 branches operate in Armenia now. —-0—–

spot_img

POPULAR

Armenia may access $25 mln from the IMF under the SBA agreement in June

An International Monetary Fund (IMF) team led by Iva Petrova visited Yerevan from March 31 to April 10, 2025, to conduct discussions for the fifth review under the Stand-By Arrangement (SBA) with Armenia.

Euro exchange rate down 1 point, while US dollar and ruble up

The average market exchange rate of the U.S. dollar to the Armenian dram on April 25, 2025, rose by 0.77 points compared to April 23 and amounted to AMD 390.33.

Insurance market of Armenia is in embryonic state

Insurance market of Armenia is in embryonic state

Armenian Banks Contribute AMD 28.3 Billion in Taxes During Q1 2025

In the first quarter of 2025, all 18 commercial banks in Armenia ranked among the top 1,000 taxpayers, collectively contributing AMD 28.3 billion in taxes and duties, as reported by the State Revenue Committee.

Armenia’s international reserves rose to $3.9 billion in March, providing 2.9 months of import coverage – WB

Armenia's international reserves increased to $3.9 billion in March 2025, offering 2.9 months of import coverage, according to the World Bank's Monthly Economic Update for April 2025.

LATEST NEWS

spot_imgspot_imgspot_img